LayaLoan
(ph.loan.app.fast.online.peso.cash.mabilis.tala.pay.lend.laya)
The LayaLoan: Fast Loan APP PH application is a platform that provides financial support services in the form of loans. The developer and primary responsible party for this application is VISHAL AND SIMRAN LENDING INVESTOR CORP.(SEC Registration Number: No. CS201822251, Certificate of Authority No.: 2797) This privacy policy is intended to inform you about how we collect, use, and share personal data when you access the Application or any services integrated within it, and to present your choices relating to that data. Personal data is used by us for the purpose of enhancing and perfecting your experience on the Application and related Services. Your continued use of the Application and Services is deemed as your acceptance of the collection and use of information in accordance with the provisions of this Policy. Therefore, we recommend that you read all the content below carefully to better understand how we process and protect your information.
Detailed Loan Information
Credit limit: Up to 100,000 PHP
Loan term: From 91 days to 180 days, applying installment payment method
- Interest rate: Annual Percentage Rate (APR) not exceeding 18.25% per year
- Specific example: A loan of 30,000 PHP for 180 days at an interest rate of 18%/year, the total amount payable is 32,700 PHP (calculated as: 30,000 * (18.25% / 365) * 180 + 30,000), If you choose to pay in 6 installments, each installment will be 5,450 PHP, payable every 30 days.
All collected data will be encrypted and transmitted to our server at https://api.layaloan.com through the application.
We only retain your data for the period required by applicable laws of the Philippines and as necessary to serve the purposes stated at the time of collection. If you wish to have your data deleted immediately, please notify our customer support department via email at: customerservice@layaloan.com.
(1) INFORMATION COLLECTED FROM USERS
1. Personal identification information: During the registration or login process on the LayaLoan: Fast Loan APP PH platform, to verify identity and ensure account security, we will collect certain personal information such as full name, gender, government-issued ID number, bank card information, date of birth, images, educational background, contact information (including home address, email, and mobile phone number), and marital status. This information is used for identification and fraud prevention purposes.
2. Emergency contacts: When applying for a loan on LayaLoan: Fast Loan APP PH , we require you to provide information for two (2) emergency contacts for identity verification and fraud prevention purposes. We do not directly access your device's contact list. Instead, you may manually enter the emergency contact information or select the contacts using your device's system contact picker. The app only receives the specific information of the contacts you choose. You may request us to delete this related data at any time.
3. Financial information: To more accurately assess your financial situation and creditworthiness, we need to collect payment information, such as payment account information and payment authorizations, including bank card numbers. This is done so that after the credit assessment is completed, the lending department can transfer the registered loan amount into the correct account based on the financial information you have provided.
4. Camera information: During the loan application process on LayaLoan: Fast Loan APP PH , you are required to provide an image of your government ID and facial recognition data. This information is used solely for user identity verification and will not be disclosed to any third party.
5. Image information (from gallery): When you contact customer support and need to upload images to illustrate an issue, LayaLoan: Fast Loan APP PH may request access to allow you to select images from your device's gallery, ensuring full functionality. This information will not be used for any other purpose without your permission.
6. List of installed applications: LayaLoan: Fast Loan APP PH will collect and upload a list of applications installed on your device (including Application Name, Application ID, update time, installation time, version number, version name, application type). The purpose is to identify potential security threats, analyze behavioral preferences for anti-fraud checks, and ensure a safe application usage environment.
7. Google Advertising ID (GAID): When using the services of the LayaLoan: Fast Loan APP PH platform, we will collect your GAID to optimize and analyze the effectiveness of advertising campaigns. At the same time, personalized ad display will be based on your behavior and preferences to enhance your experience.
8. Device information: To provide better service and technical support, LayaLoan: Fast Loan APP PH may collect information about the device you are using, including model, IP address, Android ID, browser type, operating system version, carrier, and manufacturer. This information helps us understand device performance and compatibility, ensuring that our application runs stably on your device.
10. Collection of other non-personal information: We automatically record certain information based on your behavior on the Platform. We use this information to conduct internal research on user demographics, interests, and behavior, in order to better understand, protect, and serve our users, and to continuously improve the Service. This information is aggregated and analyzed on a general basis. In addition, we collect Internet Protocol (IP) addresses and URLs that you use to connect to the Internet. This data may include the URL you just visited (whether or not that URL belongs to our Website), information about your browser, and your IP address.
(2) APPLICATION FUNCTIONALITY OVERVIEW
The LayaLoan: Fast Loan APP PH application is a multi-function financial service platform designed to provide individuals with fast and convenient loan solutions. Key features include:
Fast registration procedure: Users can apply for a loan online anytime, anywhere, simplifying complex processes.
Real-time approval: Through advanced risk management technology, the approval process is carried out quickly, ensuring that users can receive their loan in a timely manner.
Flexible repayment methods: A variety of repayment choices and plans are provided, allowing users to select the option that best suits their personal circumstances.
Transparency of information: All details related to the loan are clearly and transparently disclosed, with no hidden fees. Users can check the status of their loan at any time.
(3) DATA SECURITY MEASURES
We strive to ensure the security of your personal data through internal security measures, strict enforcement of policies, and appropriate network security controls to maintain the confidentiality, integrity, and availability of data. We also require our employees and third-party partners to comply with applicable security standards and policies, and to be cautious and responsible when processing and transmitting your personal data. Advanced security technologies we apply include, but are not limited to: (1) Intrusion detection system; (2) Malware scanning tool; (3) Security gateway (firewall); (4) Data encryption; (5) Automatic logout mechanism.
The Company appreciates the importance of personal data collected, used, and stored through the Application and has implemented technical, organizational, and physical measures to protect your personal data. All collected data is uploaded and stored at https://api.layaloan.com. All personal data collected by us is stored only within infrastructure / storage / cloud data centers located in the territory of the Philippines. We only access and use your personal data to the extent necessary to provide the Service.
We use security standards widely recognized by the industry to protect user information during transmission and after receipt. However, it is important to note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially accepted means of protection, we cannot guarantee absolute security of information. Your use of the Application is entirely voluntary and at your own risk. We also cannot guarantee that such information will not be misused if our protective measures and protocols are breached by any malicious third party. In addition, we are not responsible for, and cannot fully control, the actions of other users with whom you choose to share information.
(4) PURPOSE OF USING INFORMATION
We use the personal information collected for purposes such as optimizing service quality, improving user experience, and enhancing platform security. First, the information collected helps us analyze user preferences and improve application features. For example, understanding usage habits and preferred features helps us adjust interface layout and streamline operations in updates, providing a more friendly experience. Second, based on financial information and credit data, we can provide personalized financial products and recommended solutions, helping each user find the service that suits their individual needs. Furthermore, to ensure data security, we use identity, device information to identify and prevent potential risky behaviors and protect user accounts. We commit to strictly adhering to this Privacy Policy in all instances of information use, ensuring that data is always properly protected.
(5) STORAGE OF USER INFORMATION
Data upload processing: Collected data will be uploaded to our server (https://api.layaloan.com) for encryption, transmission, storage, and processing.
Data security: To protect your information, we proactively apply various physical, digital, and managerial security measures in accordance with industry standards to prevent information from being leaked, damaged, or lost. These measures include SSL, encryption of stored data, data center access controls, and others.
Data protection: We will not disclose any information containing personal data to any third party without your permission. Only with your consent may we provide third parties with products or services as requested by you.
(6) PURPOSES OF COLLECTING INFORMATION
Verify the authenticity of identity and user information, and perform risk analysis and payment ability assessment of loans.
Provide and maintain our Service.
Send advertisements and service promotions to provide you with similar goods or services.
Manage our application/website.
Meet the operational and maintenance needs of the APP, such as data analysis, user credit scoring, user behavior analysis, etc., to support daily maintenance and improve service quality.
Investigate and detect potential fraud or other violations of the Terms of Service and this Privacy Policy, as well as actions that may harm users or visitors.
Effectuate debt collection activities, either directly or through authorized collection agencies.
Detect, prevent, and resolve technical issues, and provide customer support.
(7) CHANGES TO THE PRIVACY POLICY
From time to time, we may review and revise this Privacy Policy at our sole discretion to ensure that it remains consistent with future developments and/or changes in legal or regulatory requirements. If we decide to revise, we will notify you of any changes by posting a general notice on the Application and/or Website, or by sending a notice to the email address registered in your account. You agree that it is your responsibility to periodically review this Policy to stay informed of the latest information about how we process and protect data. Your continued use of the Application or Website, correspondence with us, or access to and use of the Service will be deemed your acceptance of those changes.
(8) PROTECTION OF INTELLECTUAL PROPERTY RIGHTS
Whether expressly stated or not, LayaLoan: Fast Loan APP PH owns the intellectual property rights to all information not in the public domain and the proprietary information of other parties on this platform, including but not limited to trademarks, patents, copyrights, and trade secrets. This information includes text, graphics, software, audio, video, data, source code, platform design, proprietary technology, screen layouts, and web design. Users are responsible for respecting these intellectual property rights. If a user causes damage through infringement, they shall bear all legal liability and compensate LayaLoan: Fast Loan APP PH .
(9) USER RIGHTS AND OBLIGATIONS
Users have the right to know at any time whether their personal data is being stored, and have the right to consult us to learn about the content and origin of that data, to verify its accuracy or request supplementation, deletion, updating, correction, conversion to anonymized format, or to prevent the processing of data that is unlawful, and to object to the processing of such data on legitimate grounds. All requests must be sent to us using the contact information listed below. Please note that deleting or erasing information may affect our ability to provide services to you.
You have the right to:
Access or obtain a copy of your personal data held by the Application.
Withdraw your consent to the processing of your personal data, request review and/or deletion of personal data held by the Application, unless such retention is a mandatory legal obligation. In any case, withdrawal, modification, or deletion will not have retroactive effect and will not extinguish obligations arising from the existing legal relationship between you and the Application.
The exercise of the above rights must be submitted in writing via email to: customerservice@layaloan.com. After the request is submitted in accordance with the above terms, we will review it and make an approval decision.
You agree to promptly notify us in writing, and in any case within no more than 14 calendar days, of any change to the information you have provided, and to respond promptly to any request from us, especially when:
You fail to provide in a timely manner any user information or personal data that we reasonably request;
You refuse or withdraw any consent that we need to process, transfer, or disclose personal data for the purposes set out in this Policy (other than purposes related to marketing or promoting products or services to you);
We have reasonable evidence or suspicion of financial crime or related risks.
(10) DELETION OF ACCOUNT AND DATA
LayaLoan: Fast Loan APP PH understands the importance of users controlling their personal information, and we respect your right to request deletion of your account information. Users can directly execute a request to delete account information within the LayaLoan: Fast Loan APP PH application and uninstall the application. In addition, users may also contact us via email (customerservice@layaloan.com) to formally submit a data deletion request. After user account information is deleted, the related data cannot be recovered. LayaLoan: Fast Loan APP PH will not back up data for this account. If you wish to use the LayaLoan: Fast Loan APP PH service again, you will need to register a new account.
We always understand you and are committed to continuously improving service quality to meet your needs. LayaLoan: Fast Loan APP PH is committed to maintaining and protecting user privacy and security, ensuring that your personal information is processed in a transparent manner. If you have any further questions on this matter, please contact us and we will do our best to assist you (contact: customerservice@layaloan.com).
(11) PROTECTION OF MINORS
We take the privacy and safety of minors very seriously. Within the scope of our application, minors should use the service cautiously and only under the guidance of a parent or guardian. To protect the personal information of minors, we strictly comply with relevant laws and regulations, ensuring that their information will not be collected, stored, or used unlawfully.
We will not actively collect, use, or disclose any personal information from minors without the consent of a parent or legal guardian. If we discover that a user may be a minor and has provided personal information without such consent, we will take immediate steps to delete the information and suspend the related account. We encourage parents and guardians to regularly monitor their children's online activities to ensure they understand the consequences of online behavior and can use the internet in a safe environment.
To protect the data security of minors, we have implemented a range of managerial and technical measures, such as data encryption, access control, and content filtering. In addition, minors have the right to request the deletion of their personal information to ensure their privacy is properly protected. We believe that protecting the privacy and safety of minors is the responsibility of every application developer, and we will continue to strive to provide them with a safer digital experience.
(12) CONTACT US
If you have any questions about this Privacy Policy, please contact us at customerservice@layaloan.com. When reporting any non-compliance, please provide as much detail as possible (including but not limited to: name and account name, date and time of action, complaint content, error description and reference code, name and contact address including email, etc.).